Customer Portal Solution for Service Providers
OneConfig’s customer portal helps Service Providers deliver a great customer experience for their Juniper-based physical, virtual and SDN services.
Juniper Networks physical and virtual devices are trusted by Service Providers around the world who use them to deliver reliable, high performance services to their customers. Typically these devices are managed by the Service Provider and the customer has little or no visibility or reporting from the managed device. However, many customers want detailed visibility and on-demand reporting of their managed devices.
OneConfig has developed a truly customer-centric solution that allows Service Providers to solve this visibility problem. OneConfig’s portal is a multi-tenanted web-based solution that safely allows customers to access their managed Juniper devices and services.
Service Provider can give users appropriate access to view or make configuration changes using OneConfig’s role-based access controls. Customers do not require Juniper skills to use the portal. The portal gives customers a real time view of device configuration, performance graphs and detailed AppSecure reports.