Ping! Edition 1 of the OneConfig newsletter

Welcome to Ping! – OneConfig’s occasional packet of new features, customer success stories and how-to tips for Juniper Networks users.


What is OneConfig?

OneConfig is an intuitive GUI-driven management platform purely for Juniper devices. Save time, save money and do more with less. Delivered as a secure SaaS offering, OneConfig lets you share the management of your Juniper environment across your whole team - no Juniper experience required.

Take a look at our 1 minute video showing basic EX Switch Management functions.

OneConfig's Growing List of Features

OneConfig’s feature list (as of version 1.24.2) is below. If you ‘see’ something missing please get in touch, it may be on the future development cycle.  Even if it’s not we’d like to hear your feature requests so do get in touch here.

SRX related Features:

  • Security Policies - view, edit, create, clone, reorder, delete
  • Security Zones/Address Books/Applications - view, edit, create, delete
  • AppSecure Reports - AppTrack, IDP, Web Filtering and more
  • NAT - view, edit, create, delete, reorder
  • NAT Easy Wizard - destination NAT + Policy
  • DHCP Pools - view, edit, create, delete
  • DHCP bindings - view bindings and vendor ID
  • Interfaces, Aggregated Ethernet - view, edit, enable/disable, create
  • Bulk Update - configure groups of devices in one action
  • Up/down alerts - email or SNMP
  • Alarms - notification of device alarms, autocorrect options on some alarms
  • License tracking - view licenses, expiry notification, online trial license request
  • Configuration Backup
  • Commits and Configuration Audit
  • Performance Graphs - hourly, daily, weekly, monthly
  • Users levels - admin, user, read only
  • Device details - view and verify OS

EX Related features:

  • Interfaces, Aggregated Ethernet - view, edit, enable/disable, create
  • Bulk Update - configure groups of devices in one action
  • Up/down alerts - email or SNMP
  • Alarms - notification of device alarms, autocorrect options on some alarms
  • License tracking - view licenses, expiry notification, online trial license request
  • Configuration Backup
  • Commits and Configuration Audit
  • Performance Graphs - hourly, daily, weekly, monthly
  • VLANs, VLAN Ranges - view, edit, create, delete
  • Users levels - admin, user, read only
  • Device details - view and verify OS

MSP Slashes Operations Cost and Lifts Customer Satisfaction with OneConfig

“OneConfig solved our skills and cost issues...plus we were able to keep the senior guys happy doing the more complex stuff they enjoy instead of low level tasks.” Simon Dixon, Zettagrid Operations Director

Perth-based Zettagrid deliver an advanced self-service cloud computing platform resulting in rapid growth.

Business Challenge

However Zettagrid’s growth was threatened by the availability and cost of specialist Juniper qualified engineers to run its network operations centre. 

“Our Juniper fleet was expanding at 25% per year and so was demand for Senior Engineers’ time – it wasn’t commercially scalable.” reported Simon Dixon, Zettagrid’s Ops. Director. “We had to find a way to reduce the need for high-skill labour without compromising Service Delivery.” he continued.

Solution

So when Zettagrid were introduced to OneConfig’s intuitive GUI SaaS based Juniper Management platform they decided to take a closer look.

They discovered Junior Engineers were able to accomplish 80% of the BAU tasks previously requiring higher-skill engineers. OneConfig effectively provided a simple GUI replacing the complex Command Line Interface and enabling faster and cheaper Moves, Adds and Changes.

Results

Zettagrid deployed OneConfig for 80+ Juniper SRX devices, achieving cost recovery within 3 months and savings upwards of $50,000 per year.  “OneConfig solved our skills and cost issues in one hit – plus we’re able to keep the senior guys happy doing the more complex stuff they enjoy instead of low level tasks.” Dixon commented. 

Customer service has also benefited. Simple service updates no longer need to be, ticketed and queued for Senior Engineers to action. Now they are done while the customer is on the phone. The customer is delighted and the Junior Engineers are empowered.


IT Services Team Removes Need For Juniper Skills With OneConfig Cloud

“OneConfig Cloud makes Juniper management simpler and less stressful.  Now we can focus on delivering high service levels to the Business without extra staff or doing specialist Juniper qualifications.” Jason King, Questas Corporate, Systems Manager.

Overview

Questas shared services underwent a strategic IT refresh and decided to implement a national network of Juniper SRX devices linking its 18 regional offices to its Sydney HQ.

Business Challenges

“We decided to standardise on Juniper Networks SRX devices.” said Questas’ Systems Manager Jason King. “However we were a bit apprehensive since we had no Juniper skills or qualifications.” he continued. 

“We had to find a way to manage the business-critical Juniper fleet without adding another headcount or taking time-out to gain specialist qualifications.” Jason added.

Solution

So when Questas’ external IT consultant suggested OneConfig’s SaaS based GUI Juniper Management platform would enable easy management of the Juniper fleet, they decided to adopt the solution and acquired 18 licenses.

OneConfig presents a central dashboard of all Questas’ SRX devices enabling visibility, alerts, device software updates and configuration within a single repository and requiring zero Juniper skills or qualifications.

Results

“OneConfig makes Juniper deployment and management a lot simpler and less stressful.  Now we can focus on delivering high service levels to the Business without extra staff costs or taking time-out to do specialist Juniper qualifications.” Jason commented.


Tech-tip 1:  SRX Application License Expiry Alert 

Running licensed features such as AppTrack and IDP on your Juniper SRXs? Naturally you’ll keep track of them and ensure nothing expires without your knowledge.  It could leave you exposed.

So we’ve added a simple feature to keep you alerted to an expiring license. When you login to the Dashboard you’ll see visual Alert flags drawing your attention to any licenses expired or about to. You can even request trial licenses straight from OneConfig.


Tech-tip 2:  One Button SRX Security Policy Download to Excel

Creating an Excel sheet containing a Juniper SRXs security policies can be a handy thing – sometimes a necessity for audit and compliance, or just an easy-to-share visual.  But in the past it could take 30-40 minutes of copy/paste depending on complexity. No longer! 

OneConfig has a single download button to instantly download the SRXs policies in a nicely formatted spreadsheet.  Cool huh!?


Tech-tip 3:  Port Forwarding Made Faster and Easier

Port forwarding is a common task on Juniper SRXs.  However unless you know your way around Junos it can take a while to get right even for experienced engineers.

So we’ve solved that with our Easy NAT Wizard – everything you need to configure or edit port forwarding on a single screen and with zero Junos skills required.

Now you can have your Level 1 techs do the work and let the senior guys drink coffee….I mean, do important and valuable tasks!


Take a Free Test-drive

You can manage your own devices for 30 days to trial our product - no credit card required. Create an account here today!